Returns & Exchanges

We want you to be completely satisfied with your premium gold-plated jewelry; therefore, we offer a 30-day return window for items in their original, unworn condition. Please note that custom-plated orders and personalized engravings are final sale and cannot be returned.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Carefully place the jewelry in its original velvet pouch and protective boxing to ensure the gold finish is not scratched during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking receipt.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the item's condition and plating integrity, your refund will be processed to your original payment method within 5-7 business days.